Dean Arbour Ford of Tawas
55 W M 55 Tawas City, MI 48763Sales: (877) 607-9495
The Dean of Great Deals
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Meet Our Staff
Here at Dean Arbour Ford of Tawas we have a skilled, knowledgeable staff that is waiting to help you with your new and used vehicle needs. To contact a sales consultant click on their email address under their picture below or try our Contact Form .
Meet Our Management:
Dealer Principal
Colleen Arbour-Chapleski
Used Car Manager Finance Manager
Claude Kruttlin John Roulo
claudekruttlin@deanarbour.com johnr@deanarbour.com
Office Manager Internet Marketing Manager
Jane Baker Lindsay Miller
jbaker@deanarbour.com lindsay@deanarbour.com
Parts Manager Service Manager
Mike LeClair Bonnie Pierson
mikeleclair@deanarbour.com bpierson@deanarbour.com
Warranty Manager
Tom Hutchings
tomhutchings@deanarbour.com
Meet Our Management:
Dealer Principal
Colleen Arbour-Chapleski
Used Car Manager Finance Manager
Claude Kruttlin John Roulo
claudekruttlin@deanarbour.com johnr@deanarbour.com
Office Manager Internet Marketing Manager
Jane Baker Lindsay Miller
jbaker@deanarbour.com lindsay@deanarbour.com
Parts Manager Service Manager
Mike LeClair Bonnie Pierson
mikeleclair@deanarbour.com bpierson@deanarbour.com
Warranty Manager
Tom Hutchings
tomhutchings@deanarbour.com
Meet Our Sales Staff:
Sales Consultant Sales Consultant
Charlie Smith Barb Robertson
Charliesmith@deanarbour.com Barbr@deanarbour.com
"I have been with Dean Arbour Ford of Tawas " I started in the car business in 1978 for 19 years. I am master certified with Ford a Ford Dealership in Hillman
Motor Company.I love working with people and I have sold cars in Rogers City and
2 great kids and 2 awesome grandchildren who
keep me young!!"
dealership and have been here ever since.
certified through Ford Motor
Company, and have the highest CSI (customer satisfaction)scores in the dealership."
Charlie Smith Barb Robertson
"I have been with Dean Arbour Ford of Tawas " I started in the car business in 1978 for 19 years. I am master certified with Ford a Ford Dealership in Hillman
Motor Company.I love working with people and I have sold cars in Rogers City and
2 great kids and 2 awesome grandchildren who
keep me young!!"
certified through Ford Motor
Company, and have the highest CSI (customer satisfaction)scores in the dealership."
Sales Consultant Sales Consultant
Kelly Smith Craig Herriman
Kelly Smith Craig Herriman
Kellysmith@deanarbour.com Craigherriman@deanarbour.com
" I am an award winning Master Certified "I have been with Dean Arbour for 8 yrs.
Sales Consultant. I began my career in car and I am Master Certified through Ford
sales seven years ago here at Dean Arbour Motor Company.My greatest goal is
Ford of Tawas. Having worked 15+ years in making sure the customer is satisfied
the travel service industry in New York City, not just during the sale but after.
I know well the importance of thorough Customer satisfaction is very important to
product knowledge,strong listening skills me. For all your new or used car needs
and exemplarycustomer service. With my stop by and see me."
husband Rory and our 2 dogs I enjoy
our home in Tawas City.I am very
active in the community and I love to
drive the antique cars that Rory restores."
" I am an award winning Master Certified "I have been with Dean Arbour for 8 yrs.
Sales Consultant. I began my career in car and I am Master Certified through Ford
sales seven years ago here at Dean Arbour Motor Company.My greatest goal is
Ford of Tawas. Having worked 15+ years in making sure the customer is satisfied
the travel service industry in New York City, not just during the sale but after.
I know well the importance of thorough Customer satisfaction is very important to
product knowledge,strong listening skills me. For all your new or used car needs
and exemplarycustomer service. With my stop by and see me."
husband Rory and our 2 dogs I enjoy
our home in Tawas City.I am very
active in the community and I love to
drive the antique cars that Rory restores."
Rose Walsh
rosewalsh@deanarbour.com
"Thank you for visiting our Dean Arbour
Ford Website. I have been with Dean Arbour
Ford Mercury for 5 years as a Master
Certified Sales Consultant. I love meeting
new people and enjoy keeping in touch with
them after the sale. I am both sales consultant
for new and previously owned vehicles. Call
or stop in and I will do my very best for you."
Meet our Office Staff:
Meet our Service Department:
Service Advisor
Bob Walter
Bob Walter
Our Service Team: (Left to Right)- Tim Harvey- Detail, Mike Westcott-Senior Technician, TJ Birkenbach-Trans Technician, Service Advisor-Bob Walter, Randy Keller-Technician, Rick Neier-Senior Master Technician, Bob O'Meara-Quick Lube Attendant, Bonnie Pierson- Service Manager.
Meet Our Parts Department:
Tina Winchell
Parts Consultant
Meet Our Detail Department:
Our Detail Team: (Left to Right) Aaron Bouck, Josh Roulo, and Tim Harvey.
