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Service Center

Welcome to Our Service Department

At Dean Arbour Ford Mercury, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

What Happens After I Schedule an Appointment?

Please use our online form to schedule your next service appointment, or call us at 1-877-607-9495. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:

  • Respond to you promptly via your preferred contact method.
  • Ask any additional questions required to service your vehicle.
  • Confirm your appointment.

Hours

  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 4:00 PM
  • Sunday: CLOSED

Contact Information

Dean Arbour Ford Mercury

55 W M 55

Tawas City, MI 48661
sales Sales:
(877) 607-9495

Service Department News & Events

Our Express Lane is NOW Open on Saturdays

Dean Arbour Ford Mercury is proud to announce that our Express Lane is now open on Saturdays from 8:00 am to 4:00 pm. Get your next service at Dean Abour Ford Mercury and don't forget to check out all of our amazing service specials that we have going on now!!!!!!!
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Service Testimonial

I use this service dept regularly, both at the Quick oil change booth, and inside at the regular service dept! I live 35 miles away and generally make an appointment, which is ALWAYS promptly attended to.Shop and waiting area are clean. Coffee, TV, and lots of gorgeous Fords to ogle. Oil change prices are competitive, as are tire prices.

Service work is generally more expensive than a private shop, BUT, it is done correctly the first time, vehicle is clean at the end, and if a glitch occurs or there is another problem found which requires additional work-a loaner is given.(my vehicle was not purchased there for this incident, and the vehicle was out of warranty!) Bonnie and Bob in Service are great to work with!

 Customer

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Your privacy is important to us.

Dean Arbour Ford Mercury takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.